Hiring for Organization not Job
Conventionally, when
people are hired for the job, the criteria are set to determine whether the
candidate is suitable for the job irrespective of which organization jobseekers
joined. This is called job fit. For an instance, the accountant in both Computer
Company and Beverage Company will be selected based on similar criteria like
subject knowledge and required experience. This way, many other aspects of
personal and organizational attributes are ignored like characteristics of the
organization and characteristics of person which may not be technical relevant
to present job but will be helpful in long run. Due to this shortcomings, the
new method of recruiting called ‘hiring for organization not job’ was initiated
where the person having required technical knowledge and experience is not
enough. For person to perform well under climate and conditions of given
organization, one should take into consideration many other attributes
excluding KSA (Knowledge, skills and abilities). Before coming up with method
of organizational fit, old age person-situation controversies are revisited ‘such as job performance, a function of the person
(attributes of an employee), the situation (characteristics of the work setting),
or the interaction of the person and situation.’ One side argued that ‘individual
behavior is largely a function of the person’
and it is better to choose person best suited for the job whereas the
rival opinion argued that the situation is the principal determinant of
individual behavior and one should look
attempt to mold through ‘training and socialization’. But realist can use mixed
mode of selection. But one should know that recruiting organizational fit
employees doesn’t mean the skills for job handling is also required.
Various steps are
taken to hire the person fit to Organization which is also called as
person-organization fit. The first step is to assess the work environment which
means assessing the organizational analysis like organizational culture,
physical environment, climate, values and the person’s compatibility like
interests, values, needs and personality that may be in sync with the
organization. The other part of environment assessment includes analysis
‘between the KSAs of the individual and the task demands or critical requirements
for the job.’ In short, in the first step, organizational and job analysis is
done.
The second step is to
infer the type of person required. The focus is on the applicants side. The
compatibility and competency of the applicants is analyzed with respect to job
analysis and organizational analysis. The job analysis inference includes
analysis of knowledge, skills and abilities which mean applicants should be
technically qualified for the job. Their values, needs and interests must also
be compatible with the organizational needs. If organization needs team work,
the person should not only know how to do job but also how to do job as a team.
The third step is called “Rites of Passage" that allows the
organization and the
Individual to
assess fit. The extensive selection
criteria are recommended by researchers. The chances of getting right person
are much higher than we get through simple methods. ‘Multiple screenings
not only allow the organization to select employees, but also provide
applicants with sufficient realistic information about the work environment so
that they can make an informed choice about whether they even want the job’.
The satisfaction of selected candidates after vigorous selection procedure is
greater. The test of cognitive, motor and interpersonal abilities is done
through interview by potential co-workers, through personality tests, through
realistic job sample and realistic job. This is to test their skills, their
personal attributes and team spirits or the expectations of the organization. This
is to investigate where person is qualified enough to do job in given
organizational setting. It is hoped that selected candidates work in
organization with commitment and realistic expectations.
The fourth and final
step is to reinforce the person-organizational fit at the work.
‘The objectives of
the hiring process were reinforced by various organizations design features
that emphasized high involvement and team functioning’. Extensive training for
enhance technical skills and socials skills are given to the people. It also
rewards fast learners or those who can meet the objectives either monetary wise
or through other means. The team performance are also rewarded, communications
among employees and management are encouraged. ’Employees were also involved as
needed in task forces of various kinds to solve business, personnel, and other
problems.’ These all are done to reinforce person-organizational fit.
As any other
recruitment process, hiring for organization too has its pros and cons. The
benefit of such process are 1) employees attitude like job satisfaction, work
involvement and organizational commitment improved greatly. 2) There is marked
improvement in desirable behavior like job performance, lower turnover and
lower absenteeism. 3) There is also reinforcement of organizational design like
support for work design and desired organizational culture. However, this
process is not the perfect process. Due to intensive recruitment process, the
expenditures are doubled or tippled. Also ‘a change in hiring practices for
person-organization fit may well involve a change in how every new employee is
hired.’ The selection technology is relatively underdeveloped. ‘One problem is
the still-thin track record of successfully validating personality tests
against job performance’. 3). the research shows that people selected through
such methods where high employees involved are needed showed high level of
stress. 4) There are other problems like lack of organizational adaptation
which means employees cannot adapt to other companies or work places as it will
have same personality. The fifth problem could be ‘Difficult to Use the Full
Model Where the Benefits are Greatest. A new hiring model may offer the
greatest potential benefits to new organizations, such as new plants and
startup companies. This is because hiring the right kinds of employees can help
establish the desired culture of the organization from the very beginning.
In existing
organizations that are attempting to change their culture, there may be a long
period in which the proportion of employees with unwanted attributes drops
through attrition, while the proportion of employees with desired attributes gradually
increases due to an improved hiring process.’ As any other recruiting process, the
hiring for the organization not job has positive as well as negative sides.
However, the hiring for organization goes one step further from hiring for job
as it also takes into account the personality and other aspects.
In Bhutan majority of
the public sectors are run by civil servants. The management of few public
sectors is also former bureaucrats as Bhutan is in early phase of autonomization. The trend of newly
selected public servants other than civil servants is relatively new. As a
matter of fact any public sectors in Bhutan run in similar ways of that of
civil servants. In public service, it is important to hire for organization
rather than hiring for job. As mentioned assessing the environment is very
important. Central Personnel Agency should give importance to the organization
fit on top of job fit after assessing the environment. The bureaucracy is a
complex work place. The inter-agency or ministry transfer for a planning
officer will take lot of adaptability. The planning at Agriculture and Home
will be completely different. In the first paced world how well job is done is
important but more than that how well people think job is done. So the job skills
are important but social skill cannot be neglected.
The second process is
inferring the type of person required. The right person for the organization is
very important. As of now, people are recruited mostly for jobs. All S2 and
below seemed to be recruited for the job. Even at the S1 level, except for eligibility
criteria from common examinations, the jobs they are given are irrelevant. A
procurement job is given to English background students to cite examples. Even
at the professional level, the courses given in Royal Institute of Management
especially in the general category are too general but trainees are sometimes
placed at completely different jobs than they trained for. The job-fit is often
not used in positions other than technical category. Do central personnel
agency used organization fit then? As mentioned earlier, the organization fit
has additional criteria from job fit. The 15 minutes interviews and 2 hours
writing tests is not enough even to judge whether person fit the job
requirements forget about the organizational fit.
The third step is called
“Rites of Passage" that allows
the organization and the
Individual to
assess fit. But in Bhutan’s public
sector, the most intensive recruitment process for professional at the entry
level at P5 and P4 category. The exams consist of three national levels of
examinations written, viva and preliminary examination. Then only right to
passage is granted for those toppers. This gives satisfaction for those
selected after seemingly vigorous selection. But this may not be adequate to
scrutinize the person of his technical and social skills. The selection
criteria can only select based on basic qualification not really on
organizationally competent skills, knowledge and ability.
The fourth and final
step is to reinforce the person-organizational fit at the work. Till five years
after the recruitment, the training and development opportunities are almost
nil. This may erode even initial commitment and satisfaction recruited person
had. The long development and trainings are also limited. This may not suffice to
training and skills development needs of the personnel in concerned agencies
while it may exceeds training needs in some other agencies.
The RCSC as central
personnel agency must use vigorous procedure to select qualified and skilled
employees. The multi-screening process must be made more vigorous as it will be
the one of the best methods to get right employees while maintaining the policy
of compact and efficient civil service. This will be a daunting task but
without this, the getting of efficient and effective civil servants might just
be a policy on papers. As civil servants are supposed to work in impartial and
unattached manner, the efficiency and effectiveness may well go down the drain.
As a matter of fact it important to plan HR practices in such a way that people
are hired suitable to organizational and its needs more than needs of a
specified jobs.
Each and every people wants to earn money through business and many of them are looking for hiring an organization.
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